Hi we have a bunch of Xerox 3635 printer that continue to randomly print garbage, we have tried PCL 5, and PCL 6 drivers, the printer only has a global print driver that can be installed. Once a week it seems I have to go blow out all the print drivers on random computers, and let them re-download from our server. Once this is done the printer usually works for a few weeks for that computer.
I am confident we do not have the bug bear virus (As read in another thread with a similar issue)
Xerox keeps telling us to update the driver however we are now using their latest and there is no more updates plus the fact that the driver downloads from the server after the local computer drivers are removed fixes the issue. It seems like the driver just corrupts itself somehow.
Has anyone dealt with anything like this before? And if so what steps did you use to resolve it?
Thank you